If you still have any questions or concerns, please contact us at [email protected].
What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on our Site, use our Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and our Services, the choices you make, and the Site and Software features you use.
“Personal information” or “PII” means information that can be used to identify you as an individual, such as:
Payments. Our Services use third-party services for payment processing (e.g., payment processors).
The payment processors we work with are:
● Information processed from third-party integrations you set up with us. For example, a third-party integration may give us access to information stored in that third party that we will process to facilitate the integration.
● Name, email, and business contact information
● Information about you provided to us from other individuals or users of our Services
Passively Collected Information
Device and Usage Information. We automatically collect standard Google Analytics data when you visit, use, or navigate our Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site or Services, and other technical information. This information is primarily used to maintain the security and operation of our Services and is also used for our internal analytics and reporting purposes.
Cookies and Other Electronic Technologies. When you visit our Site, our web server sends a cookie to your computer or mobile device. Cookies are small pieces of information that are issued to your computer or mobile device when you visit a website or access or use a mobile application that stores, and sometimes tracks, information about your use of websites. Some cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to our Site and will last longer.
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You may also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.
You may also consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking any or all cookies, you may not have access to certain features or offerings of our Site or Software.
How Do We Use Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
● To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
● To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
● Direct Marketing. We may use your personal information to send you Inadot-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in herein.
When and With Whom Do We Share Your Information?
Third-Party Websites and Services
Our Services offers links to, and the ability to use, third-party websites, online services, and applications that are not affiliated with us and which may then link to other websites, services, or applications. The inclusion of a link to, the ability to use, or integrate with a third-party website, service, or application does not imply an endorsement by us.
Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications.
We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications. You should review the policies of such third parties and contact them directly to respond to your questions.
How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access our Services within an environment that you feel is appropriate and/or secure.
Withdrawing Your Consent
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided on this page.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you have instructed, allowed, elected, or otherwise initiated a request for your contact information to be transmitted to one or multiple third parties via our Services, you must contact each third party individually with a request to withdraw your consent.
Inadot operates globally. Therefore, it may be necessary to transfer any information provided by you to another jurisdiction other than where you reside. Specifically, we operate servers in the United States of America, which make it likely for your information to be transferred to and processed within the United States. By using our Services, you understand and consent to your information being transferred and processed as described in this privacy notice.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
California Residents Have Specific Privacy Rights
The California Code of Regulations defines a “resident” as:
All other individuals are defined as “non-residents”.
If this definition of “resident” applies to you, we agree to adhere to certain rights and obligations regarding your personal information.
Personal information does not include information that is: (i) publicly available information from government records; (ii) de-identified or aggregated consumer information; or (iii) certain information excluded from the scope of CCPA.
Access Request Rights. You have the right to request that we disclose how we collect and use your personal information. To submit an access request, see Exercising Access and Deletion Rights below. Once we receive and confirm your verifiable consumer request, we will disclose to you:
● The categories, sources, and specific pieces of personal information we collected about you.
● Our business or commercial purpose for collecting that personal information.
● The categories of third parties with whom we shared that personal information during the past 12 months (if any).
● If we sold or disclosed your personal information, we will provide you with two separate lists disclosing:
○ the personal information categories that each category of recipient purchased (i.e. sales); and
○ the personal information categories that each category of recipient obtained (i.e. disclosures for a business purpose).
Deletion Request Rights. You have the right to request that we delete personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless certain exceptions apply.
Exercising Access and Deletion Rights. To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by emailing us at [email protected].
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access twice within a 12-month period. The verifiable consumer request must:
● Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
● Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
● Deny you goods or services.
● Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
● Provide you a different level or quality of goods or services.
● Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Our Policy on “Do Not Track” Signals. We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Under Nevada law, certain Nevada consumers may opt out of the sale of information about you. We do not sell your data in accordance with Nevada Senate Bill 220. However, if you are a Nevada resident you may submit a request to opt out of any potential future sales under Nevada law by emailing us at [email protected]. Please note, if needed, we may take reasonable steps to verify your identity and the authenticity of the request.
General Data Protection Regulation (GDPR)
Inadot may process your personal data because:
● We need to perform a contract with you
● You have given us permission to do so
● The processing is in our legitimate interests and it’s not overridden by your rights
● For payment processing purposes
● To comply with the law
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.
Transfer of Data. Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Disclosure of Data. We may disclose your personal data in the good faith belief that such action is necessary to:
● To comply with a legal obligation
● To protect and defend our rights or property
● To prevent or investigate possible wrongdoing in connection with our Services
● To protect the personal safety of users of our Services or the public
● To protect against legal liability
Your Data Protection Rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
● The right to access, update or to delete the information we have about you. Whenever possible, you can access, update, or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
● The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
● The right to object. You have the right to object to our processing of your personal data.
● The right of restriction. You have the right to request that we restrict the processing of your personal data.
● The right to data portability. You have the right to be provided with a copy of the information we have about you in a structured, machine-readable, and commonly used format.
● The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).